We're here to help you deliver excellence to your customer
Outrigger Limited
Our mission is to empower airlines and train operators with expert guidance across food and beverage services, baggage processing and handling, safety systems, and customer care. Leveraging decades of global experience—from the UK and Europe to Africa, Asia, and the Americas—we help businesses of all sizes optimize operations, strengthen resilience, and elevate the travel experience through strategic support and industry-leading practices.
We specialise in supporting small businesses during set-up and growth as well as larger business wanting to review or test their operation.
Our areas of focus are:
- Catering operations (including HACCP)
- Baggage services (acceptance, processing, tracking, reconciliation, 'AAA', claims and repatriation)
- Operational safety, SMS
- Contingency planning
- Auditing
Our team
Our team is agile, knowledgable and has the experience to deliver.
Our passion
Our objective is to enhance the customer experience and position your business as an integral component of a memorable life journey whilst being a positive part of the community.
Our values
Integrity, innovation, respect. We apply these to all interactions.
Elevate Your Catering Experience with Outrigger Limited
At Outrigger Limited, we understand that catering operations are not just about food service; they're about creating unforgettable experiences. Our aim is to design a catering operation that ensures excellence, every time. By employing strategic planning and customer-centric solutions, we can help you tailor your services to meet the unique needs of your customer. Our adaptable approach allows us to accommodate various environments, whether it’s in aviation, railways, or other fields requiring food and beverage consultation. We prioritise quality and secure operations to give you peace of mind, knowing that your customer will receive only the best. Let us help you enhance your catering service to deliver not just meals, but exceptional culinary experiences that leave a lasting impression.
Audit Services
We can review your operation against your policy, process and procedure to give you a real-world view of your operation.
Whether you want a view on catering specific areas, safety or general application of process, we can help.
Get in touch
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